Power Supply for K9 Miner
Power Supply for K9 Miner
Model: PSU3300-03 Plus 2
Input: 200-285VAC 50/60HZ 16A Max
Output: 11.5~14.5V 3100W, 12V 200W
Power cord: C19
New Weight: 2.54 Kg
Gross Weight: 3.25 Kg
Gross Dimension: 336*256*98 mm (1pcs)
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Order Information
Shipping
Shipping and packing speed
All packages are shipped via Express DHL shipping service. We deliver in entire Europe. For parcels outside Europe (China, USA, Canada, Latin America and so) we use also DHL shipping service but the time of delivery may exceed 5 days.
Track your order
For every order you will receive tracking number and you can track your order by clicking on tracking number in your account page.
Shipping time for packages
The shipping time for a DHL package, express parcel sent from Czechia to Europe, can vary depending on the destination country and the type of service used. However, generally speaking, DHL offers the following delivery times for standard parcel shipments in World and within Europe:
- 🇩🇪 Germany, Austria, 🇧🇪 Belgium, 🇩🇰 Denmark, 🇫🇷 France, 🇮🇹 Italy, 🇱🇺 Luxembourg, 🇳🇱 Netherlands, 🇵🇱 Poland, 🇨🇭 Switzerland, 🇪🇸 Spain, 🇵🇹 Portugal, 🇨🇿 Czechia: 1-4 business days
- 🇬🇧 United Kingdom, 🇮🇪 Ireland: 2-5 business days
- 🇧🇬 Bulgaria, 🇭🇷 Croatia, 🇪🇪 Estonia, 🇫🇮 Finland, 🇬🇷 Greece, 🇭🇺 Hungary, 🇱🇻 Latvia, 🇱🇹 Lithuania, 🇷🇴 Romania, 🇸🇰 Slovakia, 🇸🇮 Slovenia: 2-5 business days
- 🇮🇸 Iceland, 🇳🇴 Norway, 🇸🇪 Sweden: 3-6 business days
- 🇺🇸USA,🇨🇦Canada: 4-7 business days
- 🇨🇳 China and Asia: 1-4 business days
You can check the delivery times for specific countries, weight and size of the package and services offered by visiting DHL website. They also have a tracking service that allows you to track your package and see the estimated delivery date.
Packing
all packages are well packed so that they can sustain fall from 1m height without damage. Furthermore all packages are insured beyond their value. Therefore you do not have to worry about broken content in our package.
Warranty
Warranty: 24 months .
We provide 24 months product warranty (2 year) for defects for all end users customers according European Law.
Warranty covers all faults that happens during proper usage of products. All items will be repaired or replaced within 30 days period.
Warranty: 12 months for business users and companies.
Warranty and repair request ticket
To claim warranty please follow these policies:
The product must be used in accordance with its intended purpose and in accordance with the instructions for use.
The product must not have been damaged by improper use, handling, or storage.
The product must not have been modified or repaired by unauthorized personnel.
The warranty does not cover normal wear and tear or consumable items (such as batteries, light bulbs, etc).
The customer must provide proof of purchase, such as a receipt or invoice, in order to make a claim under the warranty. If you lost your receipt than contact us we will search it for you.
Returns
All items are eligible for returns within 14 days according to Civil Code . However there are certain exceptions that are stated in civil code such as food, certain drugs, hygienic equipment, hygienic protection supplies, crypto miners, gold and software licensees
You are also eligible for returns if items are not working as described or if they are lacking promised functionalities.
After Warranty service
We provide after warranty service. We are authorized service repair center for ASIC miners for Europe.
Offer firmware upgrades for ASIC miners is provided for 5 years after intimal item release.
Offer recycling services for products that are no longer covered under the warranty, allowing customers to dispose of their old products in an environmentally friendly manner.
Repairs
We provide paid and free repairs for all ICERIVER miners. For repairs and warranty service create your repair ticket here.
Tutorials
Payments
Ⅰ.
We accept purchases from most countries or regions, but the following countries or regions are not available for purchase due to logistics restrictions or local policies Russia, Belorussia, Mainland China, Afghanistan, Burundi, Iraq, Libya, Mali, Niger, Somalia, Syria, South Sudan, Yemen, Sudan, Central African Republic, Eritrea, Russia, Iran, and North Korea.
Ⅱ.
We support offline EUR and USD transfers or digital currency payments online. From October 2023 we accept credit and debit card payments for certain countries. For European customers Custom duty fee is already included in price, VAT will be charged selectively upon reception of the package based on destination country. For customers having VAT ID or customers outside European Union there will be no additional VAT charged by us.
Ⅲ.
About the products for pre-sale on April 15, confirmed orders during the pre-sale period need to be shipped within 8 weeks after the official opening of the sale. Confirmed orders after the official opening of the sale will be shipped 8 weeks after the order is placed.
Ⅳ.
We use third-party carriers to handle packages, such as DHL, UPS, etc.
Ⅴ.
Usually, we choose customs land transport for delivery service, and the time required varies depending on the destination.
If customers have faster timeframe requirements, we can choose air freight for faster delivery.
After placing your order, you are welcome to contact your chosen shipping company to resolve any problems you may encounter.
We will provide you with the necessary information at your request.
Ⅵ.
There is a warranty 6 months for the Miner and 12 months for the PSU. For European customers there are warranty 24 months for end customers. All European customers are eligible to pay VAT according to their country. This will be charged individually upon reception of their package.
Ⅶ.
All pre-sale orders are non-refundable. Please make sure you take your order seriously and know what you are ordering before you buy.
FAQ
Order FAQ
FAQ:
Can I buy from any country or region?
We accept purchases from most countries or regions, but due to logistics restrictions or local policies, the following countries or regions are not available for purchase: Mainland China, Afghanistan, Burundi, Iraq, Libya, Mali, Niger, Somalia, Syria, South Sudan, Yemen, Sudan, Central African Republic, Eritrea, Iran, and North Korea.
What form of payment can I use to make a purchase?
We support offline USD transfers or online payments with digital currency. Unfortunately, we do not accept credit card payments.
How long does it take for products to ship after purchase?
For products available for pre-sale on April 15, confirmed orders during the pre-sale period will be shipped within 8 weeks after the official sale opening. Orders confirmed after the official sale opening will be shipped 8 weeks after the order placement.
Is there a delivery service?
We utilize third-party carriers such as DHL, UPS, etc., for package handling and delivery.
What is the shipping time?
Typically, we opt for customs land transport for delivery, with varying times depending on the destination. For customers with faster timeframe requirements, we offer air freight for expedited delivery. Feel free to contact your chosen shipping company after placing your order for assistance.
Is there a warranty on the products? How long is the warranty period?
Yes, there is a 24-month warranty for both the Miner and the PSU.
What is the return/exchange policy?
All pre-sale orders are non-refundable. Please ensure you make your order seriously and understand what you are purchasing before completing your transaction.
What is the stock model of the miner?
Stock model miners are currently held in our warehouse and are ready to be shipped. These miners will be dispatched within 24 hours after payment clearance. Clients also have the option to pick up these miners personally.
What is the delivery or production model?
Miners and products under production or delivery will be expedited for delivery at specified times. Information regarding delivery or production batches is available on our website. After the specified time, products or miners will be dispatched to clients.
What is the hosting model?
Under the hosting model, miners are immediately delivered to selected hosting facilities. These miners are already on their way or located in the hosting facility. Clients gain remote access to control the miner and receive KASPA coins or Bitcoins. We handle hosting, maintenance, and servicing of the miner, with hosting locations near power stations utilizing green energy sources. The profitability of miners in hosting is typically higher than self-hosted miners. Clients can choose to relocate the miner from hosting to their location or have it delivered to their address with a three-month notice period.
What is the difference between hosting and delivery models?
In the delivery model, clients are responsible for the miner's care and maintenance. In the hosting model, we manage the miner, including service and maintenance, for a small fee covering electricity charges and service fees. This fee is usually cheaper than the client's local electricity charges. Miners under the hosting model tend to generate more KASPA coins or Bitcoins than those managed by clients.
Hosting FAQ
When will be my miner installed? Do I pay some extra for electricity?
Your ASIC will be installed in few hours. You will pay for the electricity additionally.
How much does the hosting itself cost?
The hosting if for FREE. All the fees are included in the electricity price.
Do you provide some insurance for ASIC miner service life?
Yes, we provide 3 YEARS insurance.
Can be mine Hosting ASIC Miner deliverd to my home?
Yes, we can send your miner to you with 3 month notice period.
Shared ASIC Miners FAQ
How does the Shared ASIC Miner works?
If you will buy for example 1/10 of an ASIC, you will own 1/10 of it's hashrate, 1/10 of it's revenue a you'll pay 1/10 of Energy & Fees for that ASIC.
The rest 9/10 will be own by someone else.
Can I reach one whole ASIC in some time?
Yes, you can. For example if you buy 1/10 of an ASIC, than 1/10 and than 8/10, you will own 10/10 of an ASIC, that means you own one whole ASIC and you even have an option to take that ASIC from hosting and have it deliverd to you.
If i purchase 1/10 of an ASIC Miner, can I sell it to someone if I want to?
Yes, you can. We are also preparing a function on our site specially for this.
Wallet FAQ
How to change my wallet address?
You can set your wallet address only when you are creating your account. If you want to change your wallet address after it was already set, you have to contact our support and they will change it for you after a few simple steps. This procedure is simply because of a safety reasons, so nobody else can change your address except you.
When should I pay my Energy & Fees?
Energy works like subscription. For example you will prepay energy for a month. Every miner has individually their own daily usage of energy and cost fort that will be subtracted everyday from your prepaid energy balance. You just have to check that your energy balance is not $0, if you will not have any Energy & Fees balance left, your miner will be automatically turned off.
Is 0,13 EUR the final price for the electricity and fees?
Yes, the price is final. All the fees are included in the electricity price.